·  What kind of internet access do you provide?
MEGASAT provides a high-quality, affordable, consumer Satellite Broadband ADSL Internet connection for users in Cyprus.

·  Why should I get it ?
If you don’t have a phone line or you have a ‘dial-up-only’ internet access, or you are not happy with your current internet service provider (ISP),  our satellite adsl broadband access solution is the right one for you. It offers a low-cost ADSL broadband Internet in Cyprus while all Cyprus area is fully covered. 

·  What equipment do I need?
All you need is the installation of a small size satellite dish and a modem. No additional software needs to be installed on your computer to communicate with the modem. Our staff will set up the equipment for you. ADSL Broadband via Satellite installations are available through out Cyprus without any location restrictions. 

Under normal use uplink is 3.6 Mbps and downlink 384 kps.There are four different ADSL Broadband Packages offering various speeds. Our Basic, Bronze, Silver and Gold ADSL Broadband Internet Access packages with a Fair Access Policy designed to ensure that exceptional usage by a few customers does not negatively impact on the normal usage of other customers.

·  Can I install it myself?
Installation is recommended by our trained installer network.

·  How much does it cost?
An alternative for homes with low-speed dial-up or no phone line availability that approaches terrestrial broadband internet services in terms of price and speed. MEGASAT suppliers Tooway™, Eutelsat and ViaSat are ushering in an era of affordable, high-quality consumer satellite broadband internet at a fraction of the cost of enterprise-focused satellite broadband services designed for managing multiple work stations and complex network requirements. Starter ADSL Brooadband package is 29 € including 15% VAT, per month.

·  Do I need a telephone line?
No, it does not require any cable or phone lines. Our Satellite Broadband Internet Connection is a 2 way connection. Upload and Download directly from your computer or wireless devices without the need of a phone line or a telephone number.

·  Are there any minimum requirements for computers?
Not normally, no. Any computer (MAC, Windows or Linux OS) with an embedded network interface card (10/100 Mbps) can be connected to the satellite modem. And more importantly, no additional hardware or computer software is required.

·  Can I integrate your ADSL Satellite Broadband Internet Service into a network?
Yes, you simply need to connect an IP Wireless Router between the network in your home and the satellite broadband modem. Otherwise you can choose the enhanced IDU with integrated wireless router and Wi-Fi interface, in the near future.

·  Can I use a wireless home network?
Any Wi-Fi router can be connected to the Tooway™ satellite broadband modem, allowing you to enjoy wireless browsing. MEGASAT offers short and long range wireless routers, wireless signal busters, and switches. Voice Over IP services are also available by connecting to a dedicated device.

·  Do you offer Satellite TV services?
YES, MEGASAT is a leading distributor of  satellite TV products and services. We can arrange receiption of your favour television packages. For more information about satellite TV services in Cyprus visit www.megasat.biz or http://www.mega-satellite.com . Call us for Satellite Dishes of any size, Digital Satellite Receivers HD, HDD, MPEG4, Terrestrial, with 2 Tuners, and many other options. Also we offfer 30 different satellite tv viewing cards and packages with channels from many countries. Full range of Satellite TV Accessories such as LNBs, DiSEq Switches, Multi-Switches, Multi-feeders for 2,3 and 4 LNBs, and many other Satellite TV related products.  

·  Can I play online games?
In principle yes, but it is not recommended to play so called "Egoshooter" games because of the significantly longer ping times (approximately 600 – 650 ms).

·  How stable is your broadband service in bad weather?
Our suppliers network is the most reliable compared to other two-way consumer satellite services offered in Europe. Its very successful in  UK, France, Ireland, Italy, Germany to mention a few countries where bad weather is very usual. Cyprus has excellent  conditions for satellite broadband services. Megasat has a large number of sutisfied clients in Cyprus. Based on real experience we confirm that tooway Satellite Broadband is really more reliable compare with the traditional broadband services in Cyprus.

·  What frequency bands are used?
Ku-band on EUROBIRD™ 3 satellite at 33° East.

·  Who is your supplier and who handles the platform operations?
Located in the SkyPark teleport in Turin, Italy, the platform and hub operations for the Tooway network are operated by Eutelsat’s broadband subsidiary Skylogic.

Megasat is an authorized Internet Service Provider (ISP) in Cyprus, and the authorized Tooway Distributor.